Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
California Retina Consultants is a leading eye care practice specializing in the diagnosis and treatment of retinal diseases. Known for its commitment to patient-centered care and advanced medical technology, the clinic provides comprehensive ophthalmic services to a diverse patient population. With a focus on quality treatment and personalized service, California Retina Consultants continues to set high standards in eye care within the region. The practice employs a professional, dedicated team that works collaboratively to ensure optimal patient outcomes and experiences. The clinic fosters a supportive environment where staff are valued and encouraged to grow professionally while contributing to compassionate patient... Show More
Job Requirements
- High school degree or equivalent
- Able to work varying shifts to meet patient needs
- All applicants must be able to travel to other nearby locations
Job Qualifications
- High school degree or equivalent
- Bilingual preferred
- Some front office experience preferred
- Strong customer service and people skills
Job Duties
- Welcomes all patients and visitors
- Answers and directs all calls to appropriate departments and staff members
- Triage patient calls to determine path to action regarding scheduling needs
- Collects full, complete, and accurate insurance information
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Assists with incoming and outgoing patient referrals
- Have working knowledge of all providers within our practice in order to fill schedules based on business needs
- Comforts patients by anticipating anxieties and answering questions
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Stay in frequent communication via chat, phone and email with our clinical staff and insurance/billing staff
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Contributes to team effort by accomplishing related results as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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