Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, a proud member of the Optum family of businesses, stands as a leading community-based medical group committed to providing exceptional healthcare services. With a strong emphasis on teamwork, advanced medical resources, and dedicated patient care, ProHealth Physicians plays a vital role in sustaining the health and well-being of the communities it serves. Located in Glastonbury, CT, ProHealth Physicians offers a collaborative work environment where medical professionals can thrive while making a meaningful impact.
The available position is for a full-time Medical Receptionist, a role pivotal to the smooth operation of the practice and the delivery of high-quality pati... Show More
The available position is for a full-time Medical Receptionist, a role pivotal to the smooth operation of the practice and the delivery of high-quality pati... Show More
Job Requirements
- High school diploma or GED or higher
- Minimum 1 year of receptionist experience or equivalent customer service or administrative experience
- Ability to schedule and triage appointments efficiently
- Proficiency in electronic health record systems
- Excellent communication and customer service skills
- Capability to handle cash transactions accurately and follow cash control policies
- Willingness to work a schedule including rotating Saturdays
- Ability to adhere to OSHA standards and office policies
Job Qualifications
- High school diploma or GED or higher
- 1 year of receptionist experience or equivalent customer service or admin-related experience
- Experience working with an electronic health record
- Office administrative, receptionist, or clerical experience in a medical environment
- Customer service experience in retail, hospitality, or related fields
- Knowledge of medical terminology
Job Duties
- Schedule and triage appointment requests for urgency according to approved protocols
- Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
- Greet patients and conduct check-in process
- Monitor daily reminder call logs to reschedule appointments as needed
- Scan and index documents into the EHR ensuring documents and lab results are available in advance
- Close payment batches at the end of each shift and assemble and balance batches according to cash control procedures
- Maintain knowledge of OSHA and ProHealth policies
- Assist coworkers as needed to assure smooth office operation and delivery of service
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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