Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule
Job Description
ConvenientMD is a leading healthcare provider specializing in occupational health and employer services, dedicated to delivering comprehensive medical care to patients across multiple clinic locations. As a growing medical company, ConvenientMD focuses on providing exceptional patient experiences through streamlined processes and a welcoming environment. Our clinics offer a range of medical services facilitated by a multidisciplinary team, ensuring high standards of care coupled with efficient operational management. This environment allows us to maintain strong community ties while embracing innovative healthcare solutions to meet the evolving needs of our patients and employers.
The role of Medical Receptionist at ConvenientMD ... Show More
The role of Medical Receptionist at ConvenientMD ... Show More
Job Requirements
- High school diploma or GED required
- ability to work 12-hour shifts in consecutive or non-consecutive days
- flexibility to work nights, weekends, and holidays
- able to work in at least three ConvenientMD locations within one hour travel distance as needed
- ability to travel for training shifts outside primary clinic within one hour commute
- excellent communication skills
- strong organizational ability
- proficiency with computer software
- ability to maintain patient confidentiality in compliance with HIPAA
- capability to multitask in a fast-paced environment
- dependable and punctual work ethic
Job Qualifications
- High school diploma or GED
- proactive and confident communicator both written and verbal
- detail-oriented with excellent organizational skills
- compassionate and patient-focused
- proficient with Microsoft Office Suite or related software
- effective communicator and team collaborator
- driven and self-motivated with initiative
- strong analytical and problem-solving skills
- trustworthy with ability to maintain confidentiality under HIPAA regulations
- medical receptionist certification (preferred)
- previous experience in medical receptionist or customer service roles (preferred)
- familiarity with medical terminology and insurance processes (preferred)
- experience with electronic records management and HIPAA documentation (preferred)
- experience in insurance billing and coding (preferred)
Job Duties
- Welcome and greet patients with a friendly and professional demeanor
- register patients efficiently ensuring accurate completion of required forms
- handle insurance and billing inquiries providing clear information
- aid ill or distressed patients with available resources
- collect payments, insurance co-pays, and prescription charges as per clinic policy
- request and maintain a card on file and follow-up on patient balances
- collaborate with healthcare team to ensure smooth patient flow and clinic operations
- manage patient reservations and registrations optimizing patient satisfaction and provider schedules
- assist in scheduling specialist referrals
- navigate multiple software systems for patient management and record keeping
- answer and direct phone calls professionally and timely
- keep the reception area organized and tidy
- perform administrative duties including photocopying, filing, and maintaining activity logs
- familiarize with CMD services and associated costs
- utilize software for reservation scheduling and electronic medical records
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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