Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.17 - $22.26
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
telemedicine
Profit sharing
Retirement Plan
Paid Time Off
Paid holidays
Job Description
Unify Community Health at Northeast Community Center in Spokane, WA, is part of a larger healthcare organization that has grown into a leading community health center within the Pacific Northwest. With over 40 clinics located across Washington and Oregon, this organization is dedicated to providing comprehensive care that transcends traditional medical treatment. Their diverse range of offerings includes medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health services. Beyond healthcare, they also assist with shelter, energy services, weatherization, HIV and AIDS counseling, home visits, and operate mobile medical and dental clinics. This holistic approach demonstrates a deep commitment... Show More
Job Requirements
- High school diploma or general education diploma (GED)
- one year's experience as a receptionist in a clinic preferred
- bilingual (English/Spanish) preferred at level 9
- ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
- ability to interact with patients, providers and staff in a professional manner
- ability to deliver outstanding customer service
- basic knowledge of medical terminology desired
- basic knowledge of healthcare billing insurance desired
- basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel
Job Qualifications
- High school diploma or general education diploma (GED)
- one year's experience as a receptionist in a clinic preferred
- bilingual (English/Spanish) preferred at level 9
- ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
- ability to interact with patients, providers and staff in a professional manner
- ability to deliver outstanding customer service
- basic knowledge of medical terminology desired
- basic knowledge of healthcare billing insurance desired
- basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel
Job Duties
- Answers the phone, transfers calls and takes messages as needed for the clinic
- greets patients and maintains patient and visitor log
- notifies appropriate person of the patient's arrival
- provides translation services as needed to patients
- ensures accurate and complete data and forms are collected for all patients
- creates and maintains patient charts, registering new patients and updating patient data in the computer
- schedules patient appointments according to scheduling guidelines, appointment type, and time needed
- notifies appropriate provider of all patient no-shows and cancellations
- adjusts and updates the schedule for cancellations, new patients and recall appointments
- verifies patient's insurance eligibility and obtains and files insurance documentation
- assists patients with questions regarding insurance plans as needed
- reviews and responds to patients' questions in person, via phone, and patient portal systems
- may perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
- reviews cash box receipts and reconciles cash box daily
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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