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UnitedHealthcare

Medical Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $27.69
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Work Schedule

Standard Hours
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Benefits

Comprehensive benefits package
incentive and recognition programs
equity stock purchase
401K contribution
Career development opportunities
Paid Time Off
Health Insurance

Job Description

Optum is a global healthcare organization dedicated to improving the lives of millions of people by delivering care through innovative technology solutions. As a part of UnitedHealth Group, Optum focuses on creating better health outcomes by connecting individuals with the care, pharmacy benefits, data, and resources they need to live healthier lives. The company is recognized for a culture that embraces diversity and inclusion, values its talented workforce, and provides extensive benefits and opportunities for career advancement. At Optum, employees experience a supportive and dynamic environment that champions health equity on a global scale, making a meaningful impact on the... Show More

Job Requirements

  • High school diploma/GED or higher
  • 1 years of experience in a medical office clinic or healthcare setting
  • Intermediate level proficiency in Microsoft Office Suite including Word Excel and Outlook
  • Dependable punctual and able to work independently or as part of a team
  • Commitment to maintaining patient confidentiality and complying with HIPAA regulations
  • Positive attitude and professional demeanor
  • Ability to multitask prioritize and manage time effectively in a fast-paced environment

Job Qualifications

  • High school diploma/GED or higher
  • 1 years of experience in a medical office clinic or healthcare setting
  • Intermediate level proficiency in Microsoft Office Suite including Word Excel and Outlook
  • 1 years of customer service experience preferred
  • Experience with electronic medical records EMR systems such as eClinicalWorks or similar preferred
  • Familiarity with medical terminology billing and insurance verification processes preferred
  • Ability to operate standard office equipment such as fax scanner copier multi-line phone systems preferred

Job Duties

  • Centralized scheduling making appointments outreach to patients
  • Greeting patients as they arrive and manage 15-minute wait time
  • Assist patients with intake processes including copying required documents
  • Collect co-payments co-insurance and deductibles and issue receipts
  • Process walk-in patients and visitors
  • Answer phones and schedule appointments
  • Manage medical records including maintain files scan and prepare for schedule
  • Ensure all correspondence is scanned and filed in a timely manner
  • Process requests for medical records release and maintain appropriate logs
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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