Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High income potential
Job Description
Pelvic Rehabilitation Medicine (PRM) is a dedicated healthcare provider specializing in pelvic health rehabilitation. Known for its patient-centered approach, the clinic combines clinical expertise with compassionate care to improve patients' quality of life. PRM operates in a dynamic and inclusive environment where diversity, respect, and equal opportunity are upheld in every aspect of employment and patient care. They emphasize a welcoming, supportive atmosphere both for their staff and their patients, fostering a culture that prioritizes professional development and comprehensive patient service.
The role of the Medical Receptionist at Pelvic Rehabilitation Medicine is a vital one, positioned at the f... Show More
The role of the Medical Receptionist at Pelvic Rehabilitation Medicine is a vital one, positioned at the f... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
- certified medical assistant (CMA, RMA, CCMA, or equivalent) or prior MA experience preferred
- experience in a specialty practice or multi-provider clinic preferred
- knowledge of clinical terminology and basic clinical workflows preferred
- professionalism and strong patient-service orientation
- reliability, punctuality, and ability to maintain composure under pressure
- attention to detail with high accuracy in documentation
- team-oriented mindset with willingness to support both administrative and clinical tasks
- adaptability and strong problem-solving skills
Job Duties
- Warmly greet and check in patients
- verify demographics, insurance information, and required documentation
- manage multi-line phone system
- schedule, confirm, and reschedule appointments
- maintain organized reception area and ensure a professional, welcoming environment
- collect co-pays, outstanding balances, and prepare daily reconciliation logs
- manage incoming/outgoing referrals, medical records requests, and patient paperwork
- communicate scheduling changes, delays, and clinic updates to patients in a timely manner
- support provider schedules with accurate appointment types, visit lengths, and patient prep
- handle incoming faxes, emails, and EHR messages promptly and accurately
- maintain confidentiality in accordance with HIPAA and company policies
- escort patients to exam rooms
- obtain vital signs, medical history, medication lists, and allergies
- prepare exam rooms daily
- ensure cleanliness, functionality, and adequate supply stocking
- assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
- perform patient intake documentation accurately within the EHR
- clean and turn over exam rooms between patients
- support inventory management by reporting low supplies and assisting with restocking
- follow infection control protocols and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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