Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Tuition Reimbursement
Paid Time Off
Paid holidays
Career Development
Job Description
Conviva Senior Primary Care is a leading healthcare provider dedicated to offering proactive and preventive care specifically designed for seniors. As part of CenterWell Senior Primary Care, which is a subsidiary of Humana Inc., Conviva emphasizes a value-based healthcare approach that ensures patients receive the best care when they need it most and at the most affordable cost. The organization focuses not only on the physical health of its patients but also addresses their social, emotional, behavioral, and financial well-being, ensuring a comprehensive approach to senior healthcare.
CenterWell, under Humana's family, stands as the nation’s largest provider of senior-focused ... Show More
CenterWell, under Humana's family, stands as the nation’s largest provider of senior-focused ... Show More
Job Requirements
- Welcomes patients and visitors
- assists patients by answering their questions
- schedules appointments
- verifies insurances
- collects patient charges
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
- must be passionate about contributing to an organization focused on continuously improving consumer experiences
Job Qualifications
- High School Diploma or GED preferred
- prior experience in a medical office setting preferred
- prior experience working front desk at a medical office preferred
- experience with eClinicalWorks preferred
- bilingual in English and Spanish preferred but not required
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
- passionate about contributing to an organization focused on improving consumer experiences
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors ensuring they are attended to promptly, courteously, and accurately
- operate a switchboard or multi-line phone and maintain long distance call logs
- take and distribute accurate messages
- greet visitors, issue visitor passes and maintain visitor logs
- alert appropriate parties of visitor arrival or direct visitors to the appropriate office, department or employee
- respond to routine inquiries from internal or external sources such as organization location, hours of operation, phone numbers, and email address
- perform basic administrative, clerical, operational, and customer support tasks including booking meeting rooms, typing, organizing and distributing mail, and handling courier packages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: