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UnitedHealthcare

Medical Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $27.69
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
401K contribution
Incentive programs
Paid Time Off
equity stock purchase
recognition programs

Job Description

Optum, a global health services organization, leverages advanced technology to improve care delivery and enable healthier lives for millions worldwide. As part of UnitedHealth Group, Optum is dedicated to advancing health equity and reducing disparities by connecting individuals with essential healthcare services, pharmacy benefits, and vital resources. Optum's culture emphasizes diversity and inclusion, fostering a collaborative environment enriched by talented professionals committed to making a measurable impact on community health outcomes. Employees benefit from comprehensive perks, career growth opportunities, and a mission-driven approach to healthcare that prioritizes innovation and compassionate service delivery.

The position of Medical Receptionist at Well... Show More

Job Requirements

  • High school diploma or equivalent
  • 1 years of experience in a medical office, clinic, or healthcare setting
  • Intermediate proficiency in Microsoft Office Suite
  • Ability to manage multiple tasks and prioritize effectively
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Commitment to patient confidentiality and HIPAA compliance
  • Dependable, punctual, and able to work independently or in a team

Job Qualifications

  • High School Diploma/GED (or higher)
  • 1 years of experience in a medical office, clinic, or healthcare setting
  • Intermediate level of proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • 1 years of customer service experience
  • Experience with electronic medical records (EMR) systems such as eClinicalWorks or similar
  • Familiarity with medical terminology, billing, and insurance verification processes
  • Ability to operate standard office equipment (fax, scanner, copier, multi-line phone systems)

Job Duties

  • Centralized scheduling, making appointments, outreach to patients
  • Greeting patients as they arrive and manage 15-minute wait time
  • Assist patients with intake processes including copying required documents
  • Collects co-payments, co-insurance and deductibles and issues receipts
  • Processes walk-in patients and visitors
  • Answers phones and schedules appointments
  • Manages medical records (maintains, files/scans, prepares for schedule)
  • Ensures all correspondence is scanned and/or filed in a timely manner
  • Processes requests for medical records release and maintains appropriate logs
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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