Pelvic Rehabilitation Medicine logo

Medical Receptionist

Arlington, VA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High-income potential

Job Description

Pelvic Rehabilitation Medicine (PRM) is a leading healthcare provider specializing in rehabilitative treatments aimed at improving patients' quality of life through advanced pelvic health services. Renowned for its patient-centered approach and commitment to innovative care, PRM offers a supportive and dynamic work environment. PRM embraces diversity and inclusion, valuing the unique backgrounds and perspectives of each team member to foster a collaborative and respectful workplace culture. This company is an equal opportunity employer, ensuring all employment decisions are made based on professional qualifications without discrimination on any protected basis.

The Medical Receptionist role at PRM is a pivotal positi... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years experience in a medical office or healthcare setting
  • excellent communication and customer-service skills
  • strong organizational skills with the ability to multitask in a fast-paced environment
  • proficiency in EHR systems
  • understanding of insurance basics, referrals, and HIPAA regulations

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years experience in a medical office or healthcare setting
  • excellent communication and customer-service skills
  • strong organizational skills with the ability to multitask in a fast-paced environment
  • proficiency in EHR systems
  • understanding of insurance basics, referrals, and HIPAA regulations
  • certified Medical Assistant (CMA, RMA, CCMA, or equivalent) or prior MA experience preferred
  • experience in a specialty practice or multi-provider clinic preferred
  • knowledge of clinical terminology and basic clinical workflows preferred

Job Duties

  • Warmly greet and check in patients
  • verify demographics, insurance information, and required documentation
  • manage multi-line phone system
  • schedule, confirm, and reschedule appointments
  • maintain organized reception area and ensure a professional, welcoming environment
  • collect co-pays, outstanding balances, and prepare daily reconciliation logs
  • manage incoming/outgoing referrals, medical records requests, and patient paperwork
  • communicate scheduling changes, delays, and clinic updates to patients in a timely manner
  • support provider schedules with accurate appointment types, visit lengths, and patient prep
  • handle incoming faxes, emails, and EHR messages promptly and accurately
  • maintain confidentiality in accordance with HIPAA and company policies
  • escort patients to exam rooms
  • obtain vital signs, medical history, medication lists, and allergies
  • prepare exam rooms daily
  • ensure cleanliness, functionality, and adequate supply stocking
  • assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
  • perform patient intake documentation accurately within the EHR
  • clean and turn over exam rooms between patients
  • support inventory management by reporting low supplies and assisting with restocking
  • follow infection control protocols and safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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