Pelvic Rehabilitation Medicine logo

Medical Receptionist

Des Plaines, IL, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High-income potential

Job Description

Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider focused on offering expert care and rehabilitation services related to pelvic health. Known for its commitment to patient-centered care, PRM combines medical expertise with a compassionate approach to help patients achieve optimal health outcomes. As a leader in the field of pelvic rehabilitation, PRM emphasizes a multidisciplinary approach, integrating the latest clinical practices with state-of-the-art technology to support comprehensive patient care. The organization fosters an inclusive and supportive work environment where diversity is celebrated and every employee's unique contributions are valued. PRM is proud to be an equal opportunity employer that... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years experience in a medical office or healthcare setting
  • excellent communication and customer-service skills
  • strong organizational skills with the ability to multitask in a fast-paced environment
  • proficiency in EHR systems
  • understanding of insurance basics, referrals, and HIPAA regulations

Job Qualifications

  • High school diploma or equivalent
  • 1-2 years experience in a medical office or healthcare setting
  • excellent communication and customer-service skills
  • strong organizational skills with the ability to multitask in a fast-paced environment
  • proficiency in EHR systems
  • understanding of insurance basics, referrals, and HIPAA regulations
  • certified medical assistant or prior MA experience preferred
  • experience in a specialty practice or multi-provider clinic preferred
  • knowledge of clinical terminology and basic clinical workflows preferred

Job Duties

  • Warmly greet and check in patients
  • verify demographics, insurance information, and required documentation
  • manage multi-line phone system
  • schedule, confirm, and reschedule appointments
  • maintain organized reception area and ensure a professional, welcoming environment
  • collect co-pays, outstanding balances, and prepare daily reconciliation logs
  • manage incoming/outgoing referrals, medical records requests, and patient paperwork
  • communicate scheduling changes, delays, and clinic updates to patients in a timely manner
  • support provider schedules with accurate appointment types, visit lengths, and patient prep
  • handle incoming faxes, emails, and EHR messages promptly and accurately
  • maintain confidentiality in accordance with HIPAA and company policies
  • escort patients to exam rooms
  • obtain vital signs, medical history, medication lists, and allergies
  • prepare exam rooms daily
  • ensure cleanliness, functionality, and adequate supply stocking
  • assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
  • perform patient intake documentation accurately within the EHR
  • clean and turn over exam rooms between patients
  • support inventory management by reporting low supplies and assisting with restocking
  • follow infection control protocols and safety standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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