Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Benefits
Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High income potential
Job Description
Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider dedicated to improving patients' quality of life through expert pelvic health care. PRM is known for its patient-centered approach, combining cutting-edge rehabilitation techniques with compassionate care tailored to individual patient needs. The clinic operates with a team of skilled professionals committed to fostering a welcoming and supportive environment for patients dealing with pelvic health issues. PRM values diversity and inclusivity, emphasizing equal employment opportunities based solely on qualifications and professional competence. The organization is firmly committed to compliance with all applicable local, state, and federal anti-discrimination laws, making it a trusted... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
- certified medical assistant (CMA, RMA, CCMA, or equivalent) or prior MA experience preferred
- experience in a specialty practice or multi-provider clinic preferred
- knowledge of clinical terminology and basic clinical workflows preferred
- professionalism and strong patient-service orientation
- reliability, punctuality, and ability to maintain composure under pressure
- attention to detail with high accuracy in documentation
- team-oriented mindset with willingness to support both administrative and clinical tasks
- adaptability and strong problem-solving skills
Job Duties
- Warmly greet and check in patients
- verify demographics, insurance information, and required documentation
- manage multi-line phone system
- schedule, confirm, and reschedule appointments
- maintain organized reception area and ensure a professional, welcoming environment
- collect co-pays, outstanding balances, and prepare daily reconciliation logs
- manage incoming/outgoing referrals, medical records requests, and patient paperwork
- communicate scheduling changes, delays, and clinic updates to patients in a timely manner
- support provider schedules with accurate appointment types, visit lengths, and patient prep
- handle incoming faxes, emails, and EHR messages promptly and accurately
- maintain confidentiality in accordance with HIPAA and company policies
- escort patients to exam rooms
- obtain vital signs, medical history, medication lists, and allergies
- prepare exam rooms daily
- ensure cleanliness, functionality, and adequate supply stocking
- assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
- perform patient intake documentation accurately within the EHR
- clean and turn over exam rooms between patients
- support inventory management by reporting low supplies and assisting with restocking
- follow infection control protocols and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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