Integrated Pain Associates logo

Medical Receptionist

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
telemedicine

Job Description

Integrated Pain Associates is a well-established medical clinic committed to providing exceptional patient care and support within a professional and compassionate environment. Recognized for its comprehensive pain management services, the clinic offers a range of therapeutic solutions to help patients achieve improved quality of life. Operating with a patient-first philosophy, Integrated Pain Associates emphasizes the importance of confidentiality, compliance with clinical policies, and adherence to HIPAA standards to protect sensitive patient information.

This medical clinic environment fosters a welcoming atmosphere where patients feel valued and respected from the moment they arrive. The clinic is equipped with state-of-the-art technology a... Show More

Job Requirements

  • High School Diploma
  • prior administrative or clerical experience in clinical or community based setting
  • basic math skills
  • intermediate computer skills
  • advanced phone skills
  • insurance knowledge
  • ability to maintain confidentiality under HIPAA and clinic policies

Job Qualifications

  • High School Diploma
  • prior administrative or clerical experience in a clinical or community based setting
  • insurance knowledge
  • intermediate computer knowledge
  • intermediate to advanced phone skills
  • ability to exercise a high degree of diplomacy and excellent customer service and interpersonal communication
  • understanding of maintaining confidentiality under HIPAA and clinic policies

Job Duties

  • Welcomes and greets patients clients visitors in a manner that is helpful
  • properly checking in all patients following the clinic procedures and HIPAA requirements
  • verifies insurance and informs patients of any existing balances noted in the EMR systems a week prior to the patient s scheduled appointment
  • obtains payment for in office visits and properly documents all financial transactions to adhere to clinic standards
  • sets up via approved patient payment arrangements tracks and monitors all patient payment arrangement to ensure accuracy and full payment
  • performs day-to-day administrative functions and general office duties including but not limited to copying filing faxing and data entry
  • adheres to all clinic policies on safety and security keeps computer system passwords strictly confidential
  • adheres to privacy protocols in accordance to clinic policies and procedures and HIPAA requirements
  • exercises problem-solving and conflict resolution skills when handling patient complaints refers patient complaints to appropriate designated personnel
  • maintains patient waiting areas office files and front-desk areas in a manner that is organized
  • receives all incoming mail and packages and distributes to the appropriate personnel
  • attends scheduled department staff and clinical meetings as instructed
  • performs additional related duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: