Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
paid holiday
Paid Time Off
Flexible spending account
High-income potential
Job Description
Pelvic Rehabilitation Medicine (PRM) is a specialized healthcare provider focusing on pelvic health and rehabilitation. PRM is known for its patient-centered approach, high standards of clinical care, and commitment to helping patients improve their quality of life through tailored rehabilitation programs. As an established leader in the field, PRM offers comprehensive services designed to address a range of pelvic health issues, combining clinical expertise with compassionate care. PRM operates with a strong emphasis on inclusivity, diversity, and equal opportunity employment, making it a welcoming environment for both patients and staff. The organization prides itself on its collaborative work culture, which... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
Job Qualifications
- High school diploma or equivalent
- 1-2 years' experience in a medical office or healthcare setting
- excellent communication and customer-service skills
- strong organizational skills with the ability to multitask in a fast-paced environment
- proficiency in EHR systems
- understanding of insurance basics, referrals, and HIPAA regulations
- certified medical assistant (CMA, RMA, CCMA, or equivalent) or prior MA experience preferred
- experience in a specialty practice or multi-provider clinic preferred
- knowledge of clinical terminology and basic clinical workflows preferred
Job Duties
- Warmly greet and check in patients
- verify demographics, insurance information, and required documentation
- manage multi-line phone system
- schedule, confirm, and reschedule appointments
- maintain organized reception area and ensure a professional, welcoming environment
- collect co-pays, outstanding balances, and prepare daily reconciliation logs
- manage incoming/outgoing referrals, medical records requests, and patient paperwork
- communicate scheduling changes, delays, and clinic updates to patients in a timely manner
- support provider schedules with accurate appointment types, visit lengths, and patient prep
- handle incoming faxes, emails, and EHR messages promptly and accurately
- maintain confidentiality in accordance with HIPAA and company policies
- escort patients to exam rooms
- obtain vital signs, medical history, medication lists, and allergies
- prepare exam rooms daily
- ensure cleanliness, functionality, and adequate supply stocking
- assist providers with minor procedures, specimen collection, and basic clinical tasks as directed
- perform patient intake documentation accurately within the EHR
- clean and turn over exam rooms between patients
- support inventory management by reporting low supplies and assisting with restocking
- follow infection control protocols and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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