Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is one of the largest primary and urgent care companies across the United States, known for providing accessible and quality healthcare services on a walk-in basis seven days a week. AFC specializes in the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine through its state-of-the-art centers. Each clinic location is equipped with essential medical capabilities such as onsite laboratories and in-house X-ray services to provide a comprehensive, efficient, and patient-centered approach to healthcare. AFC operates through both company-owned and franchised locations, offering flexibility and localized management while maintaining high standards of care.... Show More
Job Requirements
- High School diploma or equivalent
- Previous experience in medical clerical or administrative roles preferred
- Basic computer proficiency
- Ability to handle cash and patient payment transactions accurately
- Strong organizational skills and attention to detail
- Excellent communication and customer service abilities
- Ability to work flexible hours and handle multiple tasks efficiently
Job Qualifications
- High School graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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