Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription coverage
telemedicine
Profit sharing
403(b) Retirement Plan
Paid Time Off
Paid holidays
Job Description
Unify Community Health Northeast, located in Spokane, WA, is a proud part of a transformative healthcare organization dedicated to making a significant impact beyond just medical care. Operating as a leading community health center in the Pacific Northwest, our organization boasts over 40 clinics across Washington and Oregon. We provide comprehensive healthcare services that include medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic approach means we don’t stop at medical care; we extend assistance to shelters, energy and weatherization services, HIV and AIDS counseling, home visits, and operate mobile medical and dental clinics. This broad... Show More
Job Requirements
- High School Diploma or General Education Diploma (GED)
- One year experience as a Receptionist in a clinic preferred
- Bilingual English/Spanish preferred at level 9
- Ability to prioritize work and manage multiple tasks simultaneously with frequent interruptions
- Professional interaction with patients, Providers and staff
- Ability to provide outstanding customer service
- Basic knowledge of medical terminology preferred
- Basic knowledge of healthcare billing and insurance preferred
- Basic proficiency with Microsoft Outlook, Word and Excel
Job Qualifications
- High School Diploma or General Education Diploma (GED)
- One year's experience as a Receptionist in a clinic preferred
- Bilingual (English/Spanish) preferred at level 9
- Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
- Ability to interact with patients, Providers and staff in a professional manner
- Ability to deliver outstanding customer service
- Basic knowledge of medical terminology desired
- Basic knowledge of healthcare billing insurance desired
- Basic proficiency with a variety of computer programs including Microsoft Outlook, Word and Excel
Job Duties
- Answers the phone, transfers calls and takes messages as needed for the clinic
- Greets patients and maintains patient and visitor log
- Notifies appropriate person of the patient's arrival
- Provides translation services as needed to patients
- Ensures accurate and complete data and forms are collected for all patients
- Creates and maintains patient charts, registering new patients and updating patient data in the computer
- Schedules patient appointments according to scheduling guidelines, appointment type, and time needed
- Notifies appropriate Provider of all patient no-shows and cancellations
- Adjusts and updates the schedule for cancellations, new patients and recall appointments
- Verifies patient's insurance eligibility and obtains and files insurance documentation
- Assists patients with questions regarding insurance plans as needed
- Reviews and responds to patients' questions in person, via phone, and patient portal systems
- May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments and generating end-of-day reports
- Reviews cash box receipts and reconciles cash box daily
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: