Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Life insurance
Job Description
CenterWell Senior Primary Care, a Humana company, is a premier healthcare provider specializing in senior-focused primary care. As part of Humana Inc., CenterWell embodies a commitment to whole-person health by offering comprehensive, proactive, and personalized care tailored to the unique needs of seniors. With a holistic approach, CenterWell focuses not just on physical health, but also on emotional and social wellness, ensuring that seniors receive compassionate and thorough healthcare. Positioned as the nation's largest provider of senior primary care, and combined with Humana's robust network and resources, CenterWell offers a stable and supportive environment for employees who are passionate about... Show More
Job Requirements
- High school diploma or GED
- minimum 1 year work experience in healthcare or strong customer service background
- ability to multitask effectively
- excellent communication skills
- attention to detail
- proficiency in MS Office applications
- positive attitude and team collaboration skills
- ability to manage routine administrative duties
- willingness to undergo tuberculosis screening
Job Qualifications
- High school diploma or GED
- 1 year or more of experience working in a healthcare setting preferred
- strong customer service background in retail, hospitality, or call centers considered
- passion for contributing to improving patient experiences and care
- excellent customer service and phone etiquette
- team player with a positive attitude
- ability to multitask in a fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
- experience with value-based care model preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- accommodate visitors promptly, courteously, and accurately
- operate a switchboard or multi-line phone and maintain long distance call logs
- take and distribute accurate messages
- greet visitors, determine the nature of their visit, issue visitor passes, and maintain visitor logs
- alert appropriate parties of visitor arrival or direct visitors to appropriate office, department or employee
- respond to routine inquiries from internal or external sources
- book meeting rooms
- type, organize and distribute mail
- receive and send courier packages
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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