Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible work arrangements
Job Description
ArchWell Health is a pioneering healthcare provider dedicated to enhancing the quality of life for senior members through exceptional, compassionate care. As a forward-thinking organization, ArchWell Health operates neighborhood clinics that are designed to offer seniors a welcoming and accessible environment where they can receive best-in-class medical attention. These clinics function not only as healthcare centers but as vibrant communities focused on wellness and support. ArchWell Health prides itself on fostering strong relationships with its members, ensuring continuity of care by a team that truly respects and cares about the seniors, their families, and their communities. The organization's mission centers... Show More
Job Requirements
- Associates degree preferred or equivalent experience
- Minimum of one year of work experience in a clinical setting or similar
- Experience working with EMR systems a plus
- Excellent customer service skills
- Passion for senior care
- Ability to work with diverse populations
- Working knowledge of medical terminology and insurance or EMR systems
- High level of organization
- Strong communication skills
- Proficient PC skills
- Ability to maintain professionalism and flexibility
- Fluency in Spanish or other languages as needed
Job Qualifications
- Associates degree preferred or equivalent experience
- Minimum of one year of work experience in a clinical setting or similar
- Experience working with EMR systems a plus
- Excellent customer service skills with a positive and welcoming demeanor
- Passion for providing a quality experience for senior members
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems
- High level of organization and attention to detail
- Strong written and verbal communication skills
- Proficient PC skills including Microsoft Office Suite
- Ability to maintain professionalism and flexibility in a changing work environment
- Fluency in Spanish or other languages spoken by communities served where necessary
Job Duties
- Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
- Update member information in the electronic medical records system
- Schedule appointments and coordinate referrals for a multi-disciplinary care team
- Assist members with filling out paperwork through electronic kiosks, as needed
- Request medical records and upload documentation to electronic medical records system
- Field questions from prospective and established members, as well as their adult children
- Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
- Assist with center events, as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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