Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Paid holidays
Tuition Assistance
Job Description
Conviva Senior Primary Care is a leading healthcare provider dedicated to delivering proactive and preventive care tailored specifically for seniors. As part of CenterWell Senior Primary Care, Conviva integrates innovative and value-based approaches to ensure patients receive the best care precisely when they need it, all while maintaining cost-efficiency. Their focus extends beyond physical health to encompass social, emotional, behavioral, and financial aspects that significantly influence patient well-being. CenterWell, a Humana company, stands as the nation’s largest provider of senior-focused primary care and one of the biggest providers of home health services, along with being a major pharmacy benefit manager.... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in medical office environment preferred
- Ability to operate switchboard or multi-line phone system
- Basic computer skills including Microsoft Office applications
- Excellent communication and interpersonal skills
- Customer service orientation
- Bilingual English and Spanish preferred but not required
Job Qualifications
- High school diploma or GED preferred
- Prior experience in a medical office or front desk setting preferred
- Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and Access
- Excellent customer service and phone etiquette skills
- Ability to communicate effectively in both English and Spanish is preferred
- Strong organizational skills with attention to detail
- Passionate about delivering high-quality patient and visitor experiences
Job Duties
- Answer incoming and outgoing calls using a multi-line phone system
- Greet patients and visitors promptly and courteously
- Schedule patient appointments and manage calendar bookings
- Verify patient insurance details and assist with charge collections
- Maintain visitor logs and issue visitor passes
- Route telephone calls and messages accurately to appropriate staff
- Perform various administrative tasks including mail distribution and meeting room bookings
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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