Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program
Job Description
Memorial Healthcare is a comprehensive medical service provider dedicated to delivering exceptional patient care in a professional and supportive environment. Known for its commitment to excellence and patient-centered healthcare, Memorial Healthcare fosters a workplace culture that encourages teamwork, continuous improvement, and compassion towards patients and their families. This establishment operates multiple healthcare facilities equipped with the latest medical technologies and staffed by highly qualified healthcare professionals. By prioritizing both technological advancement and empathetic patient care, Memorial Healthcare remains a trusted name in the healthcare community.
The role of Medical Receptionist at Memorial Healthcare is a vital position that ... Show More
The role of Medical Receptionist at Memorial Healthcare is a vital position that ... Show More
Job Requirements
- high school diploma or equivalent
- current basic life support certification upon hire or at orientation
- minimum one year experience in a medical provider office as receptionist or medical assistant with administrative responsibilities preferred
- ability to travel independently throughout healthcare facilities
- small motor skills for operating computer and office equipment
- ability to sit for long periods
- proficiency with modern office and computer equipment
- effective verbal and written communication skills
- ability to read and interpret various documents including policies and regulations
- ability to interact professionally with co workers hospital staff administration patients physicians public and all customers at all times
- ability to remain calm in adversity
- open honest and tactful communication
- ability to work as a team member in all activities
- positive cooperative and motivated attitude
Job Qualifications
- high school diploma or equivalent
- current basic life support certification or obtained at orientation
- minimum one year experience as a receptionist or medical assistant in a medical provider office with administrative responsibilities preferred
- proficiency with modern office computer and telephone equipment
- effective verbal and written communication skills
- ability to adapt and maintain focus in fast paced stressful situations
- understanding of provider office operations
- ability to interact professionally with patients staff and public
- positive cooperative and motivated attitude
Job Duties
- open office unlock doors turn on all equipment and other preparations
- disconnect answering service and facilitate messages
- answer telephone in a timely manner
- take messages and deliver to appropriate person within 30 minutes
- call patients to confirm appointments one day prior if not confirmed
- greet all patients and vendors professionally and courteously
- assist patients with check-in including updating demographic and insurance information
- scan insurance cards and HIPAA documents into electronic medical record system
- provide Medicare and Medicaid patients with provider based billing information and obtain necessary signatures
- verify and update insurance authorizations before appointments
- scan patient medical record information into EMR system as assigned
- schedule patient appointments
- process patient discharges upon approval as per policy
- comply with and participate in quality programs including telephone communication and documentation
- provide clear and concise documentation in the EMR system
- maintain cleanliness and organization of waiting room at least twice daily
- verify and update financial transactions by end of same business day
- balance credit card terminal and run transaction reports daily
- monitor office supplies and place orders as per instructions
- maintain providers meeting schedules and days off in the computer
- facilitate daily office mail including date stamping and distribution
- process release of medical records requests as established
- maintain and balance office petty cash and request reimbursements
- work assigned hours and use time and attendance system for payroll
- demonstrate knowledge and support of hospital mission vision values policies standards and ethical code
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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