Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Paid parental leave
Volunteer time off
Job Description
CenterWell Senior Primary Care is a leading healthcare provider dedicated to delivering proactive and preventive care specifically tailored for senior patients. The organization offers a broad array of healthcare services including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. CenterWell's innovative care model emphasizes personalized patient experiences by taking extra time to listen, learn, and address crucial factors affecting each patient’s well-being. With integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare professionals, the company ensures comprehensive care that aims for better health outcomes. These integrated teams spend up to 50... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of relevant experience especially in healthcare or customer service
- Passion for improving patient experiences and care
- Excellent customer service skills
- Strong phone etiquette
- Positive team-oriented attitude
- Ability to multitask effectively
- Strong organizational skills and attention to detail
- Proficiency in MS Office
- Willingness to undergo TB screening as this is a patient-facing role
- Ability to work full time (40 hours per week)
Job Qualifications
- High school diploma or GED
- 1 year or more of experience working in a healthcare setting preferred but candidates with strong customer service background considered
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office applications such as Word, Excel, Outlook, Access
- Value-based care model experience preferred
- Knowledge of medical terminology preferred
- Experience with EMR systems preferred
- Bilingual in English and Spanish preferred
Job Duties
- Receive and route incoming and outgoing telephone calls
- Accommodate visitors promptly and courteously
- Operate switchboard or multi-line phone system
- Maintain long distance call logs
- Take and distribute accurate messages
- Greet visitors and determine the nature of their visit
- Issue visitor passes and maintain visitor logs
- Alert appropriate parties of visitor arrival
- Respond to routine inquiries about the organization
- Book meeting rooms
- Organize and distribute mail
- Receive and send courier packages
- Perform basic administrative and clerical tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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