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ConvenientMD

Medical Receptionist

Portland, ME, USA|Travel, Onsite

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
short-term disability
401k Match
Urgent care services
Tuition Assistance

Job Description

ConvenientMD is a leading healthcare provider dedicated to making quality health services accessible and convenient across New England. Our mission revolves around enhancing the patient and provider experience by delivering exceptional, timely care in a supportive and welcoming environment. As a growing company, we continuously strive to innovate healthcare delivery while building a team culture rooted in dedication, compassion, and continuous learning. We believe in nurturing professionals who are passionate about making a meaningful difference in the community and committed to collaborative growth and excellence.

ConvenientMD offers urgent care and occupational health services with clinics strategically located to serve diverse... Show More

Job Requirements

  • Must be able to work 12-hour shifts on consecutive or non-consecutive days
  • Must work at least three 12-hour shifts per week for full-time positions
  • Must work two 12-hour shifts per week for part-time positions
  • Must work four 12-hour shifts per month for per diem positions
  • Flexibility to work nights, weekends, and holidays
  • Ability to travel within one hour to other ConvenientMD locations for work or training
  • High school diploma or GED
  • Must maintain HIPAA compliance and confidentiality

Job Qualifications

  • High school diploma or GED
  • Strong organizational and multitasking skills
  • Proactive and confident written and verbal communication
  • Compassionate and patient-focused demeanor
  • Proficiency with Microsoft Office Suite or related software
  • Ability to establish and maintain positive relationships
  • Excellent team collaboration skills
  • Strong analytical and problem-solving abilities
  • Ability to maintain confidentiality and adhere to HIPAA regulations

Job Duties

  • Welcome and greet patients with a friendly and professional demeanor
  • Register patients efficiently ensuring completion of all required forms
  • Handle insurance and billing inquiries providing clear information
  • Assist ill or distraught patients with available resources
  • Collect payments including insurance co-pays and prescription charges
  • Collaborate with healthcare team to ensure seamless patient flow
  • Manage patient reservations and scheduling including specialist referrals
  • Answer and direct phone calls in a professional and timely manner
  • Keep the reception area organized and maintain administrative duties
  • Navigate and utilize software systems for scheduling and electronic medical records

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location