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VillageMD

Medical Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Life
disability
Vision
FSA coverages
401K Savings Plan

Job Description

Our company is a physician-led, patient-centric network dedicated to transforming the healthcare experience by providing connected, high-quality medical services. Through our extensive network comprising traditional practices, home-based care, and virtual services, we serve millions of patients across multiple specialties. Our operating companies, including Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians, are united in their mission to innovate value-based care and leverage advanced integrated applications, population health insights, and specialized staffing expertise to improve patient outcomes and reduce the total cost of care. We believe in a compassionate community of healthcare professionals who are committed to... Show More

Job Requirements

  • Ability to sit and stand for periods of time
  • heavy computer use required
  • A high school degree or GED
  • happy, welcoming, and can-do attitude with patients and coworkers
  • experience working in any high-volume or high-intensity service industry such as hospitality, restaurant, hospital, medical office or retail environment preferred
  • excellent verbal, written, and interpersonal communication skills
  • detail-oriented and a team player
  • computer proficiency and superior keyboarding skills approximately 55 wpm
  • flexible and adaptable nature to work in a continuously evolving environment
  • passion for helping others in a healthcare environment
  • ability to effectively interact with physicians, patients and other staff members
  • bilingual language skills required or preferred based on site location

Job Qualifications

  • A high school degree or GED
  • happy, welcoming, and can-do attitude with patients and coworkers
  • experience working in any high-volume or high-intensity service industry such as hospitality, restaurant, hospital, medical office or retail environment preferred
  • excellent verbal, written, and interpersonal communication skills
  • detail-oriented and a team player
  • computer proficiency and superior keyboarding skills approximately 55 wpm
  • flexible and adaptable nature to work in a continuously evolving environment
  • passion for helping others in a healthcare environment
  • ability to effectively interact with physicians, patients and other staff members
  • bilingual language skills required or preferred based on site location

Job Duties

  • Greeting and welcoming patients
  • organizing and coordinating patient intake and other appointments
  • accurately entering and updating patient information in system
  • assisting patients with completion of paperwork when necessary
  • scanning, updating and filing medical records
  • answering phone calls, questions, etc., in a prompt and polite manner
  • processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
  • handling cash and co-payments accurately and responsibly
  • providing outstanding customer service to every patient
  • informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location