Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid parental leave
Disability insurance
Life insurance
Job Description
CenterWell Senior Primary Care, a subsidiary of Humana Inc., is a leading healthcare organization dedicated to providing proactive, preventive care specifically tailored for seniors. As part of the nation’s largest provider of senior-focused primary care and one of the largest providers of home health services, CenterWell is committed to improving the overall well-being of its patients through a holistic approach. This includes wellness visits, physical exams, chronic condition management, screenings, minor injury treatments, and more. The organization employs integrated care teams including physicians, nurses, and behavioral health specialists who devote ample time—up to 50 percent more than usual—to develop personalized... Show More
Job Requirements
- high school diploma or GED
- at least 1 year of customer service experience
- passion for improving patient experience and care
- excellent phone etiquette
- positive attitude and teamwork skills
- ability to multitask
- strong organizational skills
- proficiency in MS Office
- ability to comply with TB screening program
- willingness to work full-time (40 hours weekly)
Job Qualifications
- high school diploma or GED
- 1 year or more of experience in healthcare setting preferred
- strong customer service background considered
- excellent customer service and phone etiquette
- team player with a positive attitude
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- receive and route incoming and outgoing telephone calls
- accommodate visitors promptly and courteously
- operate switchboard or multi-line phone system
- maintain long distance call logs
- take and distribute accurate messages
- issue visitor passes and maintain logs
- respond to routine inquiries regarding organization information
- book meeting rooms and manage administrative tasks
- organize and distribute mail
- receive and send courier packages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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