
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $45,800.00
Work Schedule
Standard Hours
Benefits
Health benefits effective day 1
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition Assistance
Scholarships for eligible dependents
Parental leave
caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Job Description
CenterWell Senior Primary Care, a Humana company, is a leading provider of senior-focused primary care services dedicated to delivering proactive, preventive healthcare to seniors. With a care model centered around personalized experiences, CenterWell offers wellness visits, physical exams, chronic condition management, screenings, minor injury treatments, and more to support the health and well-being of seniors. As part of Humana Inc., one of the largest healthcare organizations in the United States, CenterWell emphasizes whole-person care that addresses not only physical health but also emotional and social wellness factors. Employing over 30,000 clinicians nationwide, CenterWell provides its employees with industry-leading benefits, stability,... Show More
Job Requirements
- Experience in a medical office
- six months to one year of multi phone line experience
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- six months to one year of multi phone line experience
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
- two years related experience preferred
- bilingual (English/Spanish)
- associate degree
- experience with ECW
- knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- maintains the reception area
- appointment scheduling
- verification of insurances
- collecting patient charges
- takes and distributes accurate messages
- greets visitors and determines the nature of their visit
- issues visitor passes and maintains visitor logs
- alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- responds to routine inquiries from internal or external sources such as the organization’s location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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