Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
Incentive programs
recognition programs
equity stock purchase
401K contribution
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to providing exceptional healthcare services. With a deep commitment to compassionate care, the organization fosters a collaborative environment where teamwork and robust medical resources come together to support the health and well-being of the communities they serve. ProHealth Physicians emphasizes the values of caring, connecting, and growing together, creating a work culture that values every employee's contribution and encourages professional development. The group operates multiple locations within the region, offering a wide range of medical specialties and services aimed at delivering the highest quality... Show More
Job Requirements
- High school diploma or GED
- 1 years of receptionist or customer service-related experience
- Intermediate level of computer proficiency in Microsoft Office
Job Qualifications
- High school diploma or GED
- 1 years of receptionist or customer service-related experience
- Intermediate level of computer proficiency in Microsoft Office
- Experience as a receptionist in a healthcare setting
- Experience working with Epic
- Customer service experience in retail, hospitality, etc
- Knowledge of medical terminology
- Knowledge of ICD - 10 and CPT coding
Job Duties
- Conduct check-in and check-out process
- Perform insurance verification and update as needed
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Collect payments and discuss balances when appropriate
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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