Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to sustaining the health and well-being of the communities it serves. With a strong focus on teamwork, access to robust medical resources, and a profound commitment to exceptional patient care and service, ProHealth Physicians stands out as a premier healthcare provider. As a part of UnitedHealth Group, ProHealth Physicians enjoys the backing of an industry leader recognized for its innovative approach to healthcare, comprehensive benefit offerings, and unwavering dedication to improving health outcomes across diverse populations.
The Medical Receptionist role at ProHealth Phy... Show More
The Medical Receptionist role at ProHealth Phy... Show More
Job Requirements
- High school diploma or GED or higher
- One year of receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
- Access to reliable transportation
- Valid US driver's license
Job Qualifications
- High school diploma or GED or higher
- Minimum one year of receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
- Access to reliable transportation and valid US driver's license
- Experience as a receptionist in a healthcare setting preferred
- Experience working with an electronic health record preferred
Job Duties
- Greet patients and conduct check-in process
- Collect or verify demographic information including key demographic fields
- Load or update insurance information as needed
- Verify eligibility and flag appointment accordingly
- Scan insurance card(s)
- Collect co-payments and outstanding balances
- Post payments received in practice management system and provide system-generated receipts
- Acknowledge patients in practice management system
- Schedule appointments using approved scheduling guidelines
- Use call processing and other applicable functionality in the electronic health record to take messages and communicate with clinicians
- Monitor daily reminder call logs and conduct outreach to patients requiring appointments
- Contact patients who no show for follow up appointments for chronic conditions or preventive care
- Monitor administrative tasks in the electronic health record and respond timely
- Scan and index documents into the electronic health record ensuring necessary documents and lab results are available in advance of patient visits
- Close payment batches at the end of each shift and balance according to cash control procedures
- Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
- Demonstrate respect for patients and staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
- Process referrals to outside specialists and radiology
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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