Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
401(k)
competitive salary
Dental Insurance
Health Insurance
Paid Time Off
Profit sharing
Vision Insurance
Job Description
Orthopedic Physical Therapy Institute (OPTI) is a leading provider of orthopedic physical therapy services, dedicated to delivering exceptional care to patients in the Inland Northwest region. Owned and operated by board-certified and fellowship-trained orthopedic surgeons, OPTI is known for its comprehensive approach to orthopedic treatment, combining advanced surgical expertise with innovative physical and occupational therapy programs. With three conveniently located facilities across Coeur d'Alene and Post Falls, Idaho, OPTI serves a diverse patient population, providing a full range of orthopedic and rehabilitation services. In addition to specialized therapy, patients also benefit from access to a same-day walk-in clinic designed to... Show More
Job Requirements
- High school diploma or equivalent
- one year of healthcare experience preferred
- efficient in the use of standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing
- basic knowledge of HIPAA and OSHA compliance
Job Qualifications
- High school diploma or equivalent
- proficient in standard office equipment, data entry, typing, 10-key skills, and alpha/numerical filing
- basic knowledge of HIPAA and OSHA compliance
- one year of healthcare experience preferred
- strong communication and interpersonal skills
- ability to maintain confidentiality and professionalism
- reliable and detail-oriented
- positive attitude and team player
Job Duties
- Greet all clients and patients
- answer visitor inquiries about OPTI and its programs and services
- answer phones, determine purpose of callers, and forward calls or relay messages to appropriate personnel or department
- schedule appointments and ensure appropriate information is collected from new patients and all forms are signed
- communicate with patients to ensure that progress evaluations are done in a timely manner for their doctor's appointments
- collect all co-pays, co-insurance, deductibles and balances owed at time of service
- make certain that all prescriptions are current and in the patient chart
- upload all patient information into the appropriate account
- prepare files for new physical therapy clients
- enter new patients in the computer accurately
- collect insurance information from new patients and verify benefits prior to their initial evaluation
- give new patients a reminder call the day before their appointments
- maintain dependable and consistent communication with all levels of employment
- copy reports and fax or give Patient Satisfaction Surveys to marketing director to distribute to appropriate parties
- record all referral sources for all new patients
- call current patients who are not scheduled and track all patients effectively
- call no shows within 10 minutes of appointment time
- close patient files once patient is discharged by recording all details appropriately
- maintain and record front office statistics
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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