Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Parental leave
Disability insurance
Life insurance
Job Description
CenterWell Senior Primary Care is a specialized healthcare provider focused on delivering proactive and preventive care to senior patients. The company operates within an integrated care model that emphasizes personalized and compassionate care. Patients benefit from wellness visits, physical exams, chronic condition management, screenings, minor injury treatments, and more, all designed to improve overall health outcomes. By taking extra time to listen and understand patient needs, CenterWell ensures that the physical, emotional, and social wellness of seniors is comprehensively addressed. CenterWell is part of Humana Inc., which is a leading health and well-being company that supports whole-person health through a... Show More
Job Requirements
- high school diploma or GED
- one year or more of relevant experience preferred
- passion for improving patient experiences and care
- excellent communication skills
- ability to multitask in fast-paced environment
- knowledge of Microsoft Office
- willingness to participate in tuberculosis screening program
- professional and courteous demeanor
- ability to follow established policies and procedures
Job Qualifications
- high school diploma or GED
- one year or more of experience in healthcare setting preferred
- strong customer service background in retail, hospitality, or call centers acceptable
- excellent customer service and phone etiquette
- team player with positive attitude
- ability to multitask in fast-paced environment
- attention to detail and highly organized
- knowledge of MS Office (Word, Excel, Outlook, Access)
- value-based care model experience preferred
- knowledge of medical terminology preferred
- experience with EMR systems preferred
- bilingual in English and Spanish preferred
Job Duties
- Receive and route incoming and outgoing telephone calls
- accommodate visitors promptly and courteously
- operate switchboard or multi-line phone system
- maintain long distance call logs
- take and distribute accurate messages
- greet visitors and issue visitor passes
- maintain visitor logs
- alert appropriate parties of visitor arrival or direct visitors accordingly
- respond to routine inquiries about organization information
- book meeting rooms
- type and organize correspondence
- distribute mail and manage courier packages
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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