
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
retirement savings plan
Job Description
Our healthcare facility is dedicated to providing exceptional patient care through a compassionate and professional approach. As a reputable medical practice, we focus on ensuring that each patient receives personalized attention from the moment they walk through our doors. We understand the importance of seamless administrative processes in delivering efficient healthcare services. Our team is committed to fostering a supportive and collaborative environment for both patients and staff, valuing clear communication, professionalism, and accuracy in every interaction.
The Front Desk Receptionist role is vital to our practice, serving as the primary point of contact between patients and our healthcare pr... Show More
The Front Desk Receptionist role is vital to our practice, serving as the primary point of contact between patients and our healthcare pr... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years customer service or medical office experience
- Intermediate computer competency
- Ability to type at 45 words per minute with minimal errors
- Strong written and oral communication skills
- Ability to use sound judgement in decision making
- Ability to manage multiple assignments under pressure
- Proven teamwork skills
- Professional and compassionate focus on patient care
- Exceptional interpersonal skills
Job Qualifications
- Requires a high school diploma or equivalent
- Requires a minimum of 2 years customer service or medical office experience
- Requires intermediate computer competency including the ability to learn new programs quickly
- Requires demonstrated ability to type at a rate of 45 wpm with minimal errors
- Requires strong written and oral communication skills
- Requires the use of sound judgement when making decisions concerning patients and staff
- Requires ability to manage multiple assignments under varying degrees of pressure (usually from deadlines)
- Requires proven ability to work well in a team situation or any other role assigned
- Requires complete professional and compassionate focus on patient care and customer service
- Requires exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment
Job Duties
- To cheerfully and professionally greet and assist all patients within the practice
- To obtain patient demographic information and accurately input into the EMR
- To verify patient insurance information at each visit
- To scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc.
- To obtain patient authorization for medical records release (HIPAA compliance)
- To schedule necessary appointments after completion of patient visit
- To monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed
- To collect co-pays and patient balances
- To identify and accurately resolve minor patient billing complaints
- To assist with ordering, receiving and stocking of office supplies
- To maintain the cleanliness of our patient lobby
- To assist other Medical Receptionists and clinic colleagues
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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