Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, a vital part of the Optum family of businesses, is a leading community-based medical group dedicated to providing exceptional care and service to its patients. Located in Meridan, CT, ProHealth Physicians is renowned for its commitment to sustaining the health and well-being of the community through high levels of teamwork, robust medical resources, and a patient-centered approach. The organization’s core values revolve around Caring, Connecting, and Growing together, aiming to foster a collaborative environment for both its employees and patients. As a part of UnitedHealth Group, ProHealth Physicians commits not only to superior healthcare delivery but also to... Show More
Job Requirements
- High school diploma or GED
- One year of receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
- Access to reliable transportation and valid US driver's license
Job Qualifications
- High school diploma or GED
- One year of receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
- Experience as a receptionist in a healthcare setting preferred
- Experience working with an electronic health record preferred
- Access to reliable transportation and valid US driver's license
Job Duties
- Greet patients and conduct check-in process
- Collect or verify demographic information including key demographic fields
- Load or update insurance information as needed
- Verify eligibility and flag appointment accordingly
- Scan insurance cards
- Collect co-payments and outstanding balances
- Post payments received in practice management system and provide system-generated receipts
- Acknowledge patients in practice management system
- Schedule appointments using approved scheduling guidelines
- Use call processing and other applicable functionality in the electronic health record to take messages and communicate with clinicians
- Monitor daily reminder call logs and conduct outreach to patients requiring appointments
- Contact patients who no-show for follow-up appointments
- Monitor administrative tasks in the electronic health record and respond timely
- Scan and index documents into the electronic health record
- Close payment batches at the end of each shift and balance according to cash control procedures
- Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
- Demonstrate respect for patients and staff by presenting a friendly, courteous manner and maintaining patient confidentiality
- Process referrals to outside specialists and radiology
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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