
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Recognition pay
401(k) retirement plan
Tuition Assistance
Scholarships for eligible dependents
parental and caregiver leave
Employee charity matching program
Career development opportunities
Job Description
CenterWell Senior Primary Care is a leading healthcare provider specializing in proactive and preventive care for seniors. As part of Humana Inc., a prominent and respected name in the healthcare industry, CenterWell is dedicated to delivering personalized and compassionate primary care services. Their care model is designed around the unique needs of seniors, focusing not only on physical health but also on emotional and social well-being. This holistic approach is supported by integrated care teams consisting of physicians, nurses, behavioral health specialists, and other healthcare professionals who collaborate to provide comprehensive care. CenterWell emphasizes quality over quantity, spending significantly more... Show More
Job Requirements
- Experience in a medical office
- six months to one year of multi phone line experience
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
- two years related experience preferred
- bilingual (English/Spanish)
- associate degree
- experience with ECW
- knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- maintains the reception area
- appointment scheduling
- verification of insurances
- collecting patient charges
- takes and distributes accurate messages
- greets visitors and determines the nature of their visit
- issues visitor passes and maintains visitor logs
- alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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