Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Great small business work environment
flexible scheduling
Paid Time Off
Job Description
American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, providing essential healthcare services seven days a week on a walk-in basis. AFC is known for its patient-centric approach, ensuring accessible, high-quality medical care at convenient times and locations. As a leader in urgent and primary care, AFC operates over 250 clinics nationwide and collaborates with 800 in-network physicians. The company focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine, making advanced healthcare available to millions annually. Each clinic is equipped with onsite laboratories and in-house... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in medical clerical work preferred
- Basic knowledge of computer applications
- Strong attention to detail
- Excellent communication and interpersonal skills
- Ability to work flexible hours
- Positive and professional demeanor
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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