Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Benefits
Comprehensive benefits package
Incentive programs
recognition programs
equity stock purchase
401K contribution
Job Description
ProHealth Physicians is a respected community-based medical group that is part of the larger Optum family of businesses, which is itself a part of UnitedHealth Group. The organization is committed to sustaining the health and well-being of the communities it serves, offering a collaborative environment built on teamwork and supported by robust medical resources. ProHealth Physicians exemplifies a deep commitment to delivering exceptional care and service, focusing not only on patient care but also on providing employees with a supportive and growth-oriented workplace. Their philosophy is captured in the motto: Caring. Connecting. Growing together. This highlights their belief in compassionate... Show More
Job Requirements
- High school diploma or GED
- One year of receptionist or customer service-related experience
- Intermediate level of computer proficiency in Microsoft Office
Job Qualifications
- High school diploma or GED
- One year of receptionist or customer service-related experience
- Intermediate level of computer proficiency in Microsoft Office
- Experience as a receptionist in a healthcare setting
- Experience working with Epic
- Customer service experience in retail, hospitality, or related fields
- Knowledge of medical terminology
- Knowledge of ICD-10 and CPT coding
Job Duties
- Conduct check-in and check-out process
- Perform insurance verification and update as needed
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Collect payments and discuss balances when appropriate
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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