Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Wellness Program
Health savings account
Flexible spending account
401(k) retirement plan
Life insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
Paid Time Off
Holiday pay
tuition discounts
Job Description
Regional Cancer Care Associates (RCCA) is a leading healthcare provider specializing in oncology services with a strong commitment to delivering compassionate, patient-centered care. As a recognized name in the cancer care community, RCCA operates numerous clinics across various locations, combining advanced medical expertise with a supportive environment for patients and their families. The organization stands out for its dedication to improving patient outcomes through innovative treatments, collaborative care teams, and a focus on holistic wellness. RCCA supports its employees by fostering a professional atmosphere that values continued learning and growth, making it an excellent workplace for healthcare professionals seeking to... Show More
Job Requirements
- Accredited high school diploma or equivalent
- Minimum three years of office experience preferably in a medical setting
- Ability to greet and communicate with patients and visitors in a professional and courteous manner
- Knowledge of patient registration and insurance verification processes
- Capability to manage and update patient demographic and insurance data accurately
- Proficiency in handling payment collections and issuing receipts
- Understanding of patient confidentiality and HIPAA compliance
- Ability to maintain a clean and organized front desk and lobby area
- Dexterity to operate office equipment including keyboard, calculator, telephone, and copier
- Capacity to lift files or papers weighing up to 30 pounds
- Vision correctable to 20/20 and normal hearing for telephone contacts
- Ability to work sitting for long periods and perform stooping, bending, and stretching
- Comfort in working in an office environment with regular patient and public contact
Job Qualifications
- Accredited high school diploma or equivalent
- Minimum three years office experience, preferably in a medical setting
Job Duties
- Greets patients and visitors into the clinic in a prompt, courteous and professional manner
- Obtains all appropriate forms as required
- Obtains demographic and insurance information
- Obtains copy of patients insurance cards and current driver's license for file
- Updates demographic and insurance information as needed in the system
- Registers all new patients into the system
- Prepares and organizes new patient charts
- Notifies nursing staff of patient arrivals, placing charts in appointment order
- Assists in preparing charts for next days appointments and prints schedules as needed
- Collects co-pays, deductible and other out of pocket amounts at time of visit
- Issues receipts if necessary
- Distributes condolence cards to patients families as requested
- Maintains lobby area in a neat and orderly manner
- Identifies no shows and forwards for patient notification
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation
- Follows policies and procedures to contribute to the efficiency of the front office
- Covers for other front office functions as requested
- Prepares correspondence, memos, forms and other typing as requested by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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