The US Oncology Network

Medical Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Wellness Program
Health savings account
Flexible spending account
401(k) retirement plan
Life insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
Paid Time Off
Holiday pay
tuition discounts

Job Description

Regional Cancer Care Associates (RCCA) is a leading healthcare provider specializing in oncology services with a strong commitment to delivering compassionate, patient-centered care. As a recognized name in the cancer care community, RCCA operates numerous clinics across various locations, combining advanced medical expertise with a supportive environment for patients and their families. The organization stands out for its dedication to improving patient outcomes through innovative treatments, collaborative care teams, and a focus on holistic wellness. RCCA supports its employees by fostering a professional atmosphere that values continued learning and growth, making it an excellent workplace for healthcare professionals seeking to... Show More

Job Requirements

  • Accredited high school diploma or equivalent
  • Minimum three years of office experience preferably in a medical setting
  • Ability to greet and communicate with patients and visitors in a professional and courteous manner
  • Knowledge of patient registration and insurance verification processes
  • Capability to manage and update patient demographic and insurance data accurately
  • Proficiency in handling payment collections and issuing receipts
  • Understanding of patient confidentiality and HIPAA compliance
  • Ability to maintain a clean and organized front desk and lobby area
  • Dexterity to operate office equipment including keyboard, calculator, telephone, and copier
  • Capacity to lift files or papers weighing up to 30 pounds
  • Vision correctable to 20/20 and normal hearing for telephone contacts
  • Ability to work sitting for long periods and perform stooping, bending, and stretching
  • Comfort in working in an office environment with regular patient and public contact

Job Qualifications

  • Accredited high school diploma or equivalent
  • Minimum three years office experience, preferably in a medical setting

Job Duties

  • Greets patients and visitors into the clinic in a prompt, courteous and professional manner
  • Obtains all appropriate forms as required
  • Obtains demographic and insurance information
  • Obtains copy of patients insurance cards and current driver's license for file
  • Updates demographic and insurance information as needed in the system
  • Registers all new patients into the system
  • Prepares and organizes new patient charts
  • Notifies nursing staff of patient arrivals, placing charts in appointment order
  • Assists in preparing charts for next days appointments and prints schedules as needed
  • Collects co-pays, deductible and other out of pocket amounts at time of visit
  • Issues receipts if necessary
  • Distributes condolence cards to patients families as requested
  • Maintains lobby area in a neat and orderly manner
  • Identifies no shows and forwards for patient notification
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation
  • Follows policies and procedures to contribute to the efficiency of the front office
  • Covers for other front office functions as requested
  • Prepares correspondence, memos, forms and other typing as requested by supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location