Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, part of the Optum family of businesses, is a leading community-based medical group dedicated to sustaining the health and well-being of the communities it serves. With a strong emphasis on teamwork, robust medical resources, and an unwavering commitment to exceptional care and service, ProHealth Physicians embodies the principles of Caring, Connecting, and Growing together. As a respected healthcare provider, ProHealth Physicians offers a supportive and dynamic environment where medical professionals and support staff can thrive and make a meaningful impact on patient health. The organization’s dedication to community wellness and clinical excellence makes it a premier choice for... Show More
Job Requirements
- High School Diploma/GED or higher
- minimum 1 year customer service, healthcare, or administrative experience
- intermediate proficiency in Microsoft Office
- ability to work flexible schedule between 7:30 am - 6:00 pm EST
- access to reliable transportation and active driver’s license
- pass a drug test prior to employment
- willingness to provide coverage at various office locations as needed
Job Qualifications
- High School Diploma/GED or higher
- minimum 1 year customer service, healthcare, or administrative experience
- intermediate proficiency in Microsoft Office
- ability to work flexible schedule between 7:30 am - 6:00 pm EST
- access to reliable transportation and active driver’s license
- experience in primary care setting preferred
- experience with Epic preferred
- bilingual English/Spanish proficiency preferred
- ability to work independently with good judgment
- strong multitasking and prioritization skills
- capability to work well under pressure in fast-paced environment
- excellent organizational and time management skills
- strong verbal and written communication skills
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and document patient inquiries using EHR
- conduct outreach to patients for appointments or follow-up
- schedule appointments following standard protocols
- manage administrative in-basket pools and work queues
- scan documents into EHR per protocols
- balance payments and prepare deposits
- maintain confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations as needed
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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