
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health benefits effective day 1
Paid Time Off
Holidays
Volunteer time
Jury Duty Pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition Assistance
Scholarships for eligible dependents
parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Job Description
CenterWell Senior Primary Care is a leading healthcare provider dedicated to offering proactive and preventive care services specifically tailored for senior patients. As part of Humana Inc., a major player in the healthcare industry, CenterWell focuses on delivering personalized healthcare experiences that emphasize compassion, attention to detail, and innovative care solutions. Through their integrated care teams, consisting of physicians, nurses, behavioral health specialists, and other healthcare professionals, CenterWell dedicates significant time to each patient to ensure an improved quality of life and better health outcomes. The company's unique model goes beyond addressing physical health by also factoring in emotional and... Show More
Job Requirements
- Experience in a medical office
- six months to one year of multi phone line experience
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
Job Qualifications
- Experience in a medical office
- six months to one year of multi phone line experience
- excellent customer service and phone etiquette
- knowledge of MS Office (Word, Excel, Outlook, Access)
- two years related experience preferred
- bilingual (English/Spanish)
- associate degree
- experience with ECW
- knowledge of medical terminology
Job Duties
- Operates a switchboard or multi-line phone and maintains long distance call logs
- maintains the reception area
- appointment scheduling
- verification of insurances
- collecting patient charges
- takes and distributes accurate messages
- greets visitors and determines the nature of their visit
- issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
- responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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