Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Comprehensive benefits package
Career advancement opportunities
Supportive team environment
Flexible working schedule
Employee wellness programs
Professional Development
Job Description
Avance Care is an innovative primary care provider committed to raising the standard of healthcare through accessible, convenient, and cost-effective medical services. With a patient-centered approach, Avance Care combines the warmth and personalized touch of a family-like practice with the robust support of a large healthcare management company. This unique blend ensures both exceptional patient care and the professional growth of its employees. Through continuous innovation and dedication, Avance Care offers comprehensive healthcare services that meet the evolving needs of its diverse patient base, emphasizing preventive care, wellness, and chronic disease management to promote optimal health outcomes.
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Job Requirements
- 1-2 years of medical administration or customer service experience
- High school diploma or equivalent
- Excellent verbal and written communication
- Ability to maintain confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
Job Qualifications
- 1-2 years of medical administration or customer service experience
- High school diploma or equivalent
- Associates degree preferred
- Medical and/or administration certifications preferred
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients' information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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