Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
paid sabbatical
Free One Medical memberships
Employee assistance program
Medical insurance
Dental Insurance
Vision Insurance
Pre-tax commuter benefits
PTO cash out
401k Match
maternity leave
paternity leave
paid life insurance
Disability insurance
Job Description
One Medical is a pioneering primary care company committed to transforming the healthcare industry by making quality care more affordable, accessible, and enjoyable for all patients. Unlike traditional doctor’s offices, One Medical provides an innovative healthcare experience that integrates seamless in-office care with 24/7 virtual services, on-site labs, and comprehensive programs focused on preventive care, chronic disease management, common illness treatment, and mental health support. Founded over fifteen years ago, One Medical has built a reputation for its patient-centered approach that prioritizes convenience, trust, and exceptional care.
In February 2023, One Medical became a part of Amazon, symbolizing a criti... Show More
In February 2023, One Medical became a part of Amazon, symbolizing a criti... Show More
Job Requirements
- At least 1 year of experience in high touch customer or patient facing roles
- Strong written and verbal communication skills
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change and demonstrating a forward-thinking perspective under pressure
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Job Qualifications
- At least 1 year of experience in high touch customer or patient facing roles
- Strong written and verbal communication skills
- Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
- A proven track record of persisting through change and demonstrating a forward-thinking perspective under pressure
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Job Duties
- Use impeccable C-I-CARE in all patient interactions to ensure positive in-office experience through patient intake, same day schedule management, billing and insurance knowledge, patient feedback monitoring and outreach assistance
- Perform all front of house duties including check in/check out, insurance verification, paperwork tasks, prepping tests, and tasking to service level expectations
- Contribute to team development through rounding, attending huddles, participating in problem solving, and supporting in-office providers with ad hoc requests
- Master technology suite including Slack, G-suite, Zoom, and Electronic Medical Record System 1Life to interact with team members and patients and complete daily tasks
- Perform opening and closing duties and daily office upkeep, maintaining the look and feel of patient and employee spaces, restocking supplies, and organizing as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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