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American Family Care

Medical Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Flexible
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Benefits

Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit

Job Description

American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, providing comprehensive healthcare services seven days a week on a walk-in basis. Established with a commitment to accessible, patient-centric care, AFC operates more than 250 clinics nationwide, serving over 6 million patients annually. Each state-of-the-art center is equipped with onsite laboratory and in-house x-ray facilities, allowing for efficient and accurate diagnosis and treatment of acute illnesses and injuries. These centers also offer workers' compensation and occupational medicine services, making AFC a holistic healthcare provider. AFC is recognized for pioneering convenient healthcare solutions... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical clerical or receptionist role preferred
  • Basic proficiency in computer applications including Microsoft Office
  • Ability to handle multiple tasks and maintain accuracy
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and professionalism
  • Reliable and punctual work ethic

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.