Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
equal opportunity employment
Job Description
ArchWell Health is a new, innovative healthcare provider dedicated to improving the lives of senior members by delivering high-quality and comprehensive care. As a company, ArchWell Health focuses on creating comfortable and accessible neighborhood clinics. These clinics are designed to feel like home to seniors, fostering a vibrant community centered on wellness and respect. By emphasizing continuity of care, ArchWell ensures that members receive consistent and compassionate treatment from staff who truly care about their health, wellbeing, and their family's peace of mind. The organization's commitment extends beyond medical care to building strong relationships with members, their families, and the... Show More
Job Requirements
- Associates degree preferred or equivalent experience
- Minimum of one year of work experience in a clinical setting or similar
- Experience working with electronic medical record systems a plus
- Excellent customer service skills
- Passion for senior care
- Ability to work effectively with diverse populations
- Working knowledge of medical terminology and insurance
- High organization and attention to detail
- Strong communication skills
- Proficient computer skills
- Ability to maintain professionalism and flexibility
- Fluency in Spanish or other relevant languages where needed
Job Qualifications
- Associates degree preferred or equivalent experience
- Minimum of one year of work experience in a clinical setting or similar
- Experience working with EMR systems a plus
- Excellent customer service skills with a positive and welcoming demeanor
- Passion for providing a quality experience for senior members
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Working knowledge of medical terminology, insurance, and/or electronic medical record systems
- High level of organization and attention to detail
- Strong written and verbal communication skills
- Proficient PC skills including Microsoft Office Suite
- Ability to maintain professionalism and flexibility in a changing work environment
- Fluency in Spanish or other languages spoken by the communities served where necessary
Job Duties
- Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
- Update member information in the electronic medical records system
- Schedule appointments and coordinate referrals for a multi-disciplinary care team
- Assist members with filling out paperwork through electronic kiosks, as needed
- Request medical records and upload documentation to electronic medical records system
- Field questions from prospective and established members, as well as their adult children
- Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
- Assist with center events, as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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