Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Tuition Assistance
Paid Time Off
Paid holidays
Volunteer time off
Parental leave
caregiver leave
Employee charity matching program
network resource groups
Career development opportunities
Job Description
Conviva Senior Primary Care, a subsidiary of Humana Inc., is dedicated to delivering exceptional healthcare services tailored specifically for seniors. As part of CenterWell Senior Primary Care and backed by the stability and resources of Humana, Conviva focuses on proactive and preventive care that addresses not only physical health but also the social, emotional, behavioral, and financial aspects affecting seniors' overall well-being. With a robust network and innovative value-based approach, Conviva ensures patients receive the best care at the right time and at the lowest possible cost. The organization boasts a team of over 30,000 clinicians committed to putting health... Show More
Job Requirements
- High school diploma or GED preferred
- Prior experience in medical office setting preferred
- Excellent interpersonal and communication skills
- Proficiency in MS Office applications
- Ability to perform routine clerical and administrative tasks
- Bilingual English and Spanish preferred but not required
- Must be able to handle phone systems including multi-line switchboards
- Must be passionate about improving patient and visitor experiences
Job Qualifications
- High school diploma or GED preferred
- Prior experience in a medical office setting desired
- Experience working front desk at a medical office preferred
- Knowledge of MS Office including Word, Excel, Outlook, and Access
- Excellent customer service and phone etiquette
- Ability to assist patients and answer their questions effectively
- Passion for contributing to consumer experience improvements
- Experience with eClinicalWorks is a plus
- Bilingual English and Spanish preferred
Job Duties
- Receive and correctly route incoming and outgoing telephone calls
- Greet visitors and determine the nature of their visit
- Issue visitor passes and maintain visitor logs
- Schedule appointments and verify insurances
- Collect patient charges
- Manage long distance call logs and take accurate messages
- Perform basic administrative, clerical, operational, customer support, and computational tasks
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter