
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life and AD&D insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a respected community-based medical group that operates as part of the Optum family of businesses. Renowned for its dedication to delivering exceptional healthcare services, ProHealth Physicians actively contributes to sustaining the health and well-being of the communities it serves. The organization emphasizes teamwork, robust medical resources, and a sincere commitment to providing high-quality patient care and service. Recognizing the vital role its employees play, ProHealth fosters an engaging and supportive work environment where professionals can thrive and grow. ProHealth Physicians stands as a leader in the primary care and internal medicine sector, continuously evolving to meet the... Show More
Job Requirements
- High school diploma/GED or higher
- 1 years of customer service, healthcare, and/or administrative experience
- intermediate level of computer proficiency in Microsoft Office
- ability to work flexible schedule between 7:30am - 6:00pm EST
- access to reliable transportation and active driver's license to provide coverage as needed to other office locations
Job Qualifications
- High school diploma/GED or higher
- 1 years of customer service, healthcare, and/or administrative experience
- intermediate level of computer proficiency in Microsoft Office
- ability to work flexible schedule between 7:30am - 6:00pm EST
- access to reliable transportation and active driver's license to provide coverage as needed to other office locations
- experience working in a primary care setting preferred
- experience working with Epic preferred
- bilingual (English/Spanish) proficiency preferred
- ability to work independently and maintain good judgment and accountability
- ability to multi-task and prioritize tasks to meet all deadlines
- ability to work well under pressure in a fast-paced environment
- demonstrated ability to work well with health care providers
- strong organizational and time management skills
- excellent verbal and written communication skills
- ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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