Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Great small business work environment
flexible scheduling
Paid Time Off
Health Insurance
Dental Insurance
retirement benefit
Job Description
American Family Care (AFC) is one of the largest primary and urgent care providers in the United States, well-known for its commitment to accessible, patient-centric healthcare. AFC operates more than 250 state-of-the-art clinics nationwide, each equipped to provide episodic treatment for acute illnesses and injuries, workers' compensation services, occupational medicine, and more. The centers are designed to accommodate walk-in patients seven days a week, ensuring that quality medical care is available when and where it is needed most. AFC clinics are outfitted with onsite laboratories and in-house x-ray facilities to offer comprehensive diagnostic services quickly and efficiently.
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Job Requirements
- High school diploma or equivalent
- Experience in medical clerical work preferred
- Proficiency in basic computer applications
- Strong attention to detail and accuracy
- Excellent customer service and communication skills
- Ability to maintain patient confidentiality and professionalism
- Availability to work flexible schedules including weekends
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges cash, check, credit cards against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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