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UnitedHealth Group

Medical Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $28.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Comprehensive benefits package
incentive and recognition programs
Equity stock purchase plan
401K contribution
Flexible Schedule
Paid Time Off
Employee wellness programs

Job Description

ProHealth Physicians, a proud part of the Optum family of businesses, stands at the forefront of community-based healthcare, delivering exceptional medical services that directly sustain the health and well-being of the communities they serve. With a strong commitment to teamwork, cutting-edge medical resources, and an unwavering dedication to superior care and service, ProHealth Physicians has established itself as a leading medical group. This organization embodies the principles of Caring, Connecting, and Growing Together, reflecting a mission that nurtures both patients and employees in a collaborative and supportive environment. Located at 100 Reserve Rd. Suite 4A, Danbury, CT, ProHealth Physicians provides... Show More

Job Requirements

  • High school diploma/GED or higher
  • 1+ years of experience in an outpatient medical setting
  • Beginner level of experience in computer literacy

Job Qualifications

  • High school diploma/GED or higher
  • 1+ years of experience in an outpatient medical setting
  • Beginner level of experience in computer literacy
  • Experience working with an electronic health record
  • Office administrative/receptionist/clerical experience in a medical environment
  • Customer service experience in retail, hospitality, etc
  • Knowledge of medical terminology
  • Knowledge of ICD-10 and CPT coding
  • Bilingual in Spanish
  • Bilingual in Portuguese

Job Duties

  • Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines
  • Consult a medical assistant or licensed clinician for clinical decision making whenever necessary
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Greet patients and conduct check-in process
  • Monitor daily reminder call logs to reschedule appointments as needed
  • Scan and index documents into the EHR
  • ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures
  • Maintain knowledge of current OSHA and ProHealth policies
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.