Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.57 - $21.96
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee wellness programs
competitive pay
Job Description
Tufts Medicine is a leading healthcare organization committed to delivering exceptional medical care and services across multiple specialties. Located in Chelmsford, Massachusetts, Tufts Medicine is renowned for its patient-centered approach and dedication to innovation in healthcare. The team operates in a professional and supportive environment, where collaboration and patient well-being are paramount. With a focus on maintaining high ethical standards, Tufts Medicine continuously invests in its staff by providing avenues for professional development, competitive compensation, and comprehensive benefits to support overall employee wellness and job satisfaction.
The available role is a Receptionist position based at OBGYN Chelmsford, situated a... Show More
The available role is a Receptionist position based at OBGYN Chelmsford, situated a... Show More
Job Requirements
- High school diploma or equivalent
- One year of related office or clerical experience
- Previous experience with phone systems or switchboard
- Ability to maintain confidentiality according to HIPAA guidelines
- Excellent communication skills
- Ability to work under moderate supervision
- Reliable and responsible work ethic
Job Qualifications
- High school diploma or equivalent
- One year of related office or clerical experience
- Previous experience with phone systems or switchboard
- Two years of medical office experience preferred
- Excellent interpersonal skills
- Ability to function well in very busy situations
- Responsible and reliable
- Good organization skills
- Outstanding customer service
- Ability to multitask and be productive both independently and with a team
- Accuracy and attention to detail
- Ability to use electronic medical records systems
Job Duties
- Creates a professional atmosphere in the reception area being congenial and helpful to all guests vendors and employees
- Meets greets and welcomes all visitors coming to the reception area and notifies proper person of arrival
- Assists patients unable to ambulate with a wheelchair or calls transport
- Directs patient visitors to the appropriate care unit clinic or physician’s office
- Receives flowers fruit and other packages for patients records their arrival and assures that they are delivered to the patients
- Ensures that parcels left at desk for out of hospital delivery are picked up
- Answers and handles all phone calls as swiftly as possible while maintaining efficiency and accuracy
- Makes every effort to transfer call to requested individual reach person requested and will transfer caller to staff member’s voicemail box or when appropriate Nextel staff person if they are not readily available to caller
- Answers simple questions when information is available such as clinic times and places time and place of in-service office hours
- Alerts supervisor of changes or errors in phone list
- Reports any problems or incidences that occur regarding the quality of telephone service provided by the Home Health Foundation to supervisor
- Maintains card file of patient religious affiliation for visiting clergy and arranges for patients on danger list to be visited by appropriate clergy as soon as possible
- Practices confidentiality principles set by the agency and federal HIPAA guidelines
- Performs check-in and check-out duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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