Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
The hiring establishment is a healthcare facility committed to providing exceptional patient care through its efficient administrative and clinical operations. This organization prides itself on creating a welcoming and professional environment where patients receive timely and compassionate service. As a critical member of the front office team, the Medical Receptionist plays a crucial role in managing the daily administrative and reception duties. This position ensures that patients are greeted warmly and processed promptly, fostering a positive first impression and enhancing the overall patient experience. The role is designed to optimize workflow by efficiently scheduling appointments, managing patient records, and facilitating... Show More
Job Requirements
- High school diploma or equivalent
- one year front office administrative experience, preferably in healthcare environment
- working knowledge of basic medical terminology
- working knowledge of health insurance industry
- enthusiastic commitment to providing exceptional customer service to patients and internal customers
- ability to effectively communicate verbally and in writing to patients, medical professionals and clinic staff
- excellent attention to detail, organizational and problem solving skills
- ability to prioritize and balance workload in order to service patients and meet deadlines and requirements
- self-motivated, self-directed, and willingness to do whatever it takes to get the job done
- must be able to operate basic office equipment such as printer, scanner, fax and/or copies
Job Qualifications
- High school diploma or equivalent
- one year front office administrative experience, preferably in healthcare environment
- working knowledge of basic medical terminology
- working knowledge of health insurance industry
- enthusiastic commitment to providing exceptional customer service to patients and internal customers
- ability to effectively communicate verbally and in writing to patients, medical professionals and clinic staff
- excellent attention to detail, organizational and problem solving skills
- ability to prioritize and balance workload in order to service patients and meet deadlines and requirements
- self-motivated, self-directed, and willingness to do whatever it takes to get the job done
- must be able to operate basic office equipment such as printer, scanner, fax and/or copies
Job Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone promptly and professionally
- answering or referring inquiries
- optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- keeps patient appointments on schedule by notifying provider of patient's arrival
- reviewing service delivery compared to schedule
- reminding provider of service delays
- verify patient chart is complete and up to date, facilitate the completion of necessary forms, obtain signatures, and collect co-pays
- comforts patients by anticipating patients' anxieties
- answering patients' questions
- maintaining the reception area
- ensures availability of treatment information by filing and retrieving patient records
- maintains patient accounts by obtaining, recording, and updating personal and financial information
- ensures accurate and timely collections of patient copays or other financial obligations of patients
- maintains business office inventory and equipment by checking stock to determine inventory level
- anticipating needed supplies
- placing and expediting orders for supplies
- verifying receipt of supplies
- scheduling equipment service and repairs
- protects patients' rights by maintaining confidentiality of personal and financial information
- maintains operations by following policies and procedures
- photocopy, computer input/typing, schedule radiology work, as directed
- order medical records, prepare same for daily appointments, and type various forms
- receive dropped off patients specimens, and deliver to the lab
- perform any other related duties as required or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter