Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $27.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
Paid holidays
Retirement Plan
Disability insurance
Life insurance
Language proficiency bonus
Job Description
Community Health Center of Snohomish County is a dedicated healthcare provider that serves the diverse communities within Snohomish County. This organization is recognized for offering comprehensive primary care and health services to underserved populations, including low-income and multi-ethnic groups. As a community-focused health center, it emphasizes accessible, affordable, and high-quality medical care tailored to the unique needs of its patients. The center operates with a commitment to improve health outcomes by combining clinical excellence with compassionate support services. It fosters a welcoming environment where patients feel respected, valued, and cared for throughout their healthcare journey. The organization is known for... Show More
Job Requirements
- High school graduate or equivalent
- Minimum one year customer service experience
- Minimum one year clerical, reception, medical assisting, administrative or secretarial experience
- Proficient in English
- Ability to work independently and as part of a team
- Strong organizational and multitasking abilities
- Proficiency with multi-line telephone systems and office equipment
Job Qualifications
- High school graduate or equivalent
- Customer service experience working with the general public
- Clerical, reception, medical assisting, administrative or secretarial experience
- Proficient in English reading, speaking, writing and comprehension
- Proficient in Microsoft Office applications Word, Excel and Outlook
- Ability to work independently and within a team
- Strong organizational and multitasking skills
- Bilingual skills preferred
- Knowledge of medical terminology preferred
- Experience with healthcare information systems preferred
Job Duties
- Greets patients, interpreters and visitors in person and by phone in a prompt, courteous and helpful manner
- Responds to inquiries, takes messages, and provides accurate information regarding schedules and services
- Checks in, registers and schedules patients in the practice management system
- Maintains appointment schedule and follows office scheduling policies
- Verifies and updates patient demographic information in the electronic record at each visit
- Assists in managing patient flow and coordinates distribution of walk-in and add-on patients
- Interfaces with back office regarding cancellations, recalls, and delays
- Assists with insurance eligibility verification
- Receives patient payments and answers or refers billing questions
- Maintains records of financial transactions and prepares daily bank deposits
- Orders interpreter and transportation services
- Opens and closes clinic and reception areas
- Maintains work area and reception lobby
- Maintains inventory of office supplies and clinical forms
- Performs maintenance and troubleshooting of office equipment
- Assists other departments when called upon
- Prepares and secures courier bags
- Receives and processes medication refill requests
- Completes assigned tasks timely
- Adheres to infection control practices and attendance standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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