Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
The Department of Obstetrics and Gynecology at Princess Anne offers specialized medical services including Maternal Fetal Medicine, OB Generalist care, Advanced Gynecological Surgery, and Urogynecology. This department is part of a reputable medical group dedicated to providing comprehensive and compassionate healthcare to women across various stages of life, focusing on maternal and fetal health, general obstetrics, complex gynecological procedures, and advanced urogynecological care. With a commitment to excellence, the department integrates cutting-edge technology and a multidisciplinary team approach to ensure high-quality clinical outcomes and patient satisfaction. This position is based in Virginia Beach, VA, within the US, indicating the geographical... Show More
Job Requirements
- High school diploma or equivalent
- Experience in medical office or customer service preferred
- Ability to handle cash accurately
- Proficiency in using computers and office software
- Strong attention to detail
- Excellent interpersonal skills
- Ability to work independently and as part of a team
- Understanding of HIPAA and patient confidentiality
- Availability to work in Virginia Beach, VA
Job Qualifications
- Professional customer service skills
- Strong clerical skills
- Experience performing related functions in a medical practice preferred
- Previous front desk customer service experience considered
- Good communication skills
- Ability to manage multiple tasks
- Familiarity with Electronic Medical Record systems
- Knowledge of medical office procedures preferred
Job Duties
- Confirm and update patient registration information at each visit
- Scan insurance card and picture ID into EMR system at each visit
- Collect all co-pays and payments and complete cash journals daily
- Answer telephone in accordance with Medical Group Standards
- Communicate with patients regarding self-pay agreements
- Complete EHR tasks in accordance with Medical Group Standards
- Invite patients to patient portal (Sentara MyChart) and update status in the EHR
- Check insurance eligibility using Availity and Medicaid online resources
- Send tasks for all preauthorization needed
- Collect FMLA paperwork, payment, and update the corresponding log
- Prepare charts for services 2 days prior to service date
- Provide correct labels for charts
- Maintain Medical Records Release Log
- Maintain Medical Records Request Log
- Monitor and respond to medical records requests via voicemails, Sentara MyChart, or fax requests
- Scan documents into appropriate charts daily
- Respond to Release of Information requests in accordance with HIPAA Compliance Policies
- Check Medical Records tasks in accordance with Medical Group Standards
- Compliance with Policies and Procedures within the Department and EVMS Policies and Procedures
- Perform other duties as assigned
- Obtain authorizations and referrals from referring physician’s offices
- Schedule incoming referrals in a timely manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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