
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Rotating schedule
Professional development opportunities
supportive work environment
Job Description
Piedmont Urgent Care is a healthcare provider committed to delivering prompt and professional medical services to patients in need of immediate medical attention. Located in McDonough, their facility offers urgent care services with a focus on patient satisfaction and clinical excellence. Piedmont Urgent Care aims to create a positive experience for patients through efficient front desk operations, courteous service, and comprehensive support for medical staff. As part of a larger network of urgent care centers, the McDonough location provides essential services for patients requiring non-emergency medical care with extended operating hours.
The Patient Service Representative position at Piedmont Urgent C... Show More
The Patient Service Representative position at Piedmont Urgent C... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year experience in a medical office or emergency room setting preferred
- Ability to work 8am to 8pm three days per week, rotating weekends and holidays
- Experience with insurance eligibility verification and co-pay collection
- Strong interpersonal and communication skills
- Ability to maintain confidentiality and adhere to healthcare regulations
Job Qualifications
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Experience with insurance eligibility and co-pay determination
- Certification and experience as a medical assistant a plus, but not required
Job Duties
- Greet patients and provide instructions to all visitors in a polite and professional manner
- Analyze health insurance benefits, verify insurance eligibility and relay relevant information regarding payment policies and billing/collection processes
- Maintain the readiness of the Piedmont Urgent Care reception area
- Perform clerical tasks and adhere to established policies and procedures
- Determine and collect each patient’s financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain all patient and business documents while maintaining confidentiality
- Perform office procedures including all general administrative duties
- Document Electronic Medical Record (EMR) all medical interventions
- Assure HIPAA and OSHA compliance
- May be asked to travel to nearby Piedmont Urgent Care locations to support the staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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