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American Family Care

Medical Receptionist

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $23.00 - $25.00
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Work Schedule

Flexible
Day Shifts
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Benefits

401(k)
Health Insurance
Vision Insurance
Dental Insurance
Paid Time Off
retirement benefit
flexible scheduling

Job Description

American Family Care (AFC) Urgent Care Southcenter is a leading healthcare provider in the United States, known for its accessible and patient-centric approach to urgent and primary care. As part of AFC's extensive network, which includes over 250 clinics and 800 in-network physicians caring for more than 6 million patients annually, this urgent care company offers state-of-the-art facilities that operate six days a week on a walk-in basis. AFC specializes in the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with on-site labs and in-house X-ray capabilities to provide comprehensive care efficiently.... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in medical clerical roles preferred
  • Proficiency with computer systems and Microsoft Office
  • Strong communication skills
  • Ability to manage financial transactions accurately
  • Attention to detail
  • Professional appearance
  • Reliability and punctuality

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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